iGlobal Warranty Information
12-Month Repair or Replacement Limited Warranty on Hardware (EXCLUDES EXECUTIONS LISTED BELOW)
Production / repair / replacements will occur at iGlobal, LLC, facilities.
(a) The Onboard Computer and scanner are warranted by the company to Customer as the original purchaser for one year from the date of shipment to the manufacturer’s published specifications. Options (such as the voice handset and keyboard) of the Product are warranted by the Company for one year from the date of shipment to conform substantially to the manufacturer’s published specifications.
The Company provides no warranty for accessories (such as standard cables and antennas). The Company will replace any defective Product with the same substantially similar Product in all material respects to the original by shipping a replacement to the Customer. Customer is responsible for installation services.
To return any product, Customer must obtain an RMA (Return Merchandise Authorization) number from Customer Service. The Company will not accept returns that do not have an RMA number written clearly on the return packaging.
Customer will be invoiced for the replacement Product at the time of shipment and credited upon receipt and confirmation of the defect of the returned Product. The customer should be sure to have original the Product packaged and insured. This is the sole remedy for any breach of warranty.
The foregoing warranties will not apply if any part of the Product (i) has been damaged through misuse, abuse, or use by Customer in any manner for which they are not designed, (ii) is not installed by the Company or an authorized installer representing the Company, or (iii) is used by any other party other than the Customer. In any of these cases, the Company will keep the non-warranted part 60 days after receipt and is available to Customer inspection.
THE COMPANY HEREBY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS for A PARTICULAR PURPOSE.
THE COMPANY WILL NOT BE RESPONSIBLE for ANY DAMAGES TO PERSONS OR PROPERTY and SHALL NOT BE LIABLE WHATSOEVER for INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES.
IN THE EVENT THAT THE WARRANTY LIMITATIONS ARE HELD TO BE INVALID OR INEFFECTIVE, THE COMPANY’S LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID for THE ALLEGEDLY DEFECTIVE PRODUCT.
(b) Product returns: The Company shall accept Product returns made within 30 days from the date of delivery
provided the returned Product has not been installed and is in new condition.
To return any product, Customer must obtain an RMA number from Customer Service. The Company will not accept returns that do not have an RMA number clearly written on the return packaging.
Upon delivery of the Product to the Company shall credit Customer’s account for the equipment costs only less a 15% restocking fee. Risk of loss for returned Products shall remain with Customer until the Product is delivered to the Company’s designated facility. Customer shall be responsible for the cost of returning the Products.